A world of global and regional mega-mergers, retailers are seeking to compete by
reducing costs while improving the net return on assets. Some achieve growth by
diversifying store offerings or experimenting with new store formats. To keep pace
in this hyper-competitive market, a global supply chain enabling international “made
to order” processes combined with accurate demand forecasting is a must. Complete
visibility and control of the supply and demand chains have become essential.
Microtelesoft leverages its considerable expertise in Enterprise Information Management,
Enterprise Solutions, custom application development and business process outsourcing
to optimize all aspects of the retail value chain.
Microtelesoft end-to-end approach focuses on processes supporting a retailer's business
ecosystem supplier negotiations, merchandise, inventory management, logistics, store
operations and invoice payments.
Our offerings in Customer Focus include
- Business process modeling
- Web based training programs
- Contact center consulting,
- Product leverage services
- Customer analytics
- E-Business services
- Supply chain measurement,
visibility and optimization
- Customer campaigns, managed